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MULTICHANNEL PLATFORM |
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Multichannel platform specializing in voice, SMS, e-mail
and fax, with more than 12 years experience in the
sector, integrating all communication systems under one umbrella.
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ROUTING MANAGER
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On-line application for routing of voice calls or faxes in
real time at a national level. Direct link with the operator.
Call Black List, prefix showing call origin, call-routing
by time and day.
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AUDITS CENTER |
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AUDITS Centre is an on-line tool allowing you complete control
of your Call Centre, providing an exact assessment of the
quality of your service, and the ability to act in real
time in order to optimize your results and obtain enhanced
performance and efficiency.
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Centauro
Multimedia Services
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